Effective Date: 28-07-2026
Last Updated: 28-07-2026
App Name: HRSency
Company Name: C9InfoTech
Website: https://c9infotech.com
Contact Email: info@c9infotech.com
Contact Phone: +91 6381 256606
Address: 455, Amarasi Towers, Anna Salai, Chennai, India
1. Introduction
This Privacy Policy explains how HRSency (“App”, “we”, “our”, “us”) collects, uses, stores, and shares information when you use our mobile application and related services.
HRSency is an HR/workforce management app used for employee attendance, leave, approvals, salary views, and related ERP features configured by an organization.
HRSency is not a medical, fitness, diagnosis, or health-treatment app.
By using the App, you agree to this Privacy Policy.
2. Information We Collect
Depending on your organization’s configuration and your usage, we may collect the following:
a) Account and Profile Information
- Name
- Work email / username
- Employee ID and role details
- Organization/client code
- Login credentials or verification data (e.g., OTP/MPIN where enabled)
b) HR and Work Data
- Attendance/check-in/check-out records
- Leave and approval information
- Shift/schedule or related HR workflow data
- Task/workflow data visible to your role in ERP
c) Location Data
- Precise or approximate location (GPS/network) when attendance, check-in, geo-attendance, or geo-fencing related features are used.
- Location data is used to validate work-location-based operations as configured by your employer.
d) Device and Technical Information
- Device model, OS version, manufacturer
- App version
- Unique device identifiers (as available)
- IP address and basic diagnostic logs
e) Media and File Data
- Camera/photos/files only when you choose to capture or upload attachments/documents/images through app features.
f) Notification Data
- Push notification token(s) to send app notifications (if enabled).
3. Permissions We May Request
HRSency may request permissions such as:
- Internet/network access
- Location (fine/coarse) for attendance/check-in features
- Camera and storage/media access for uploads/attachments
- Notification permission for alerts
We request only permissions needed for enabled app features.
We do not use Activity Recognition for health/fitness purposes.
4. How We Use Information
We use collected information to:
- Authenticate users and maintain secure sessions
- Provide HR features (attendance, approvals, leave, salary-related views)
- Enable location-based check-in/check-out and compliance features
- Send notifications and service updates
- Troubleshoot, secure, and improve app performance
- Comply with legal and organizational requirements
5. Legal Basis and Organizational Control
For employee users, data processing is generally performed to:
- Provide contracted HR services to the employer organization, and/or
- Fulfill legitimate business and compliance needs of the organization.
In many cases, your employer/organization is the primary controller of employee HR records in ERP systems.
6. Data Sharing and Disclosure
We do not sell personal data.
We may share information:
- With your employer/organization and authorized administrators
- With infrastructure/service providers (e.g., hosting, notifications, analytics/support tools) strictly for service operation
- When required by law, regulation, legal process, or to protect rights/safety/security
All sharing is limited to necessary purposes.
7. Data Retention
We retain data for as long as needed to:
- Provide services
- Meet contractual obligations with organizations
- Comply with legal, audit, tax, and regulatory requirements
Retention periods may vary by data type and employer policy.
Local app data stored on your device (e.g., cached settings/session tokens) may remain until logout, app data clear, or uninstall.
8. Security
We use reasonable technical and organizational safeguards to protect data, including HTTPS transport for API communications and access controls.
However, no method of transmission or storage is 100% secure, and absolute security cannot be guaranteed.
9. Your Rights and Choices
Subject to applicable law, you may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of personal data (where applicable)
- Restriction/objection to certain processing
- Withdrawal of consent where processing relies on consent
For employee HR records, requests may need coordination with your employer’s authorized administrator.
10. Account and Data Deletion Requests
To request account/data deletion, contact: info@c9infotech.com
Please include:
- Your registered work email/username
- Employee ID (if available)
- Organization/client code
- Nature of request (access/correction/deletion)
We will review and respond per applicable law and organizational policy.
Some records may be retained if legally required or required for legitimate compliance/audit reasons.
11. Children’s Privacy
HRSency is not intended for children under 13 (or equivalent minimum age under local law).
We do not knowingly collect personal data from children.
12. International Transfers
Where required for service delivery, data may be processed/stored in locations where our or our service providers’ systems operate, subject to reasonable safeguards and applicable law.
13. Third-Party Services
The App may use third-party service components (e.g., notifications/infrastructure). Their processing is governed by their own privacy terms where applicable.
We recommend reviewing your organization’s ERP/privacy notices for additional controller-level details.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date. Continued use of the App after updates means acceptance of the revised policy.
15. Contact Us
If you have questions, concerns, or privacy requests, contact:
C9InfoTech
455, Amarasi Towers, Anna Salai, Chennai, India
Email: info@c9infotech.com
Phone: +91 9566813140
Website: https://c9infotech.com