Privacy Policy — Bizsency
C9InfoTech (“we,” “us,” or “our”) operates the Bizsency mobile application (“App”). This Privacy Policy explains how we collect, use, store, and protect information when you use Bizsency on Android.
By downloading or using Bizsency, you agree to this Privacy Policy.
1. About Bizsency
Bizsency is a business mobile app that connects to your organization’s workspace to help you manage billing, sales, inventory, customers, reports, and related business operations. The App is intended for authorized business users only.
App name: Bizsency
Developer: C9InfoTech
Package name: com.bizsency.bizsency
Website: https://c9infotech.com
Google Play: Bizsency on Google Play
2. Information We Collect
2.1 Information you provide
When you sign in, we may collect:
- Client / workspace code
- Username or email address
- Password (used only to authenticate; not stored on the device after login)
- Profile and account details returned from your organization’s server (such as name, email, employee details, and role information)
2.2 Business data
When you use the App, business information may be accessed, displayed, created, or updated through your organization’s server, including:
- Customers and contacts
- Items and inventory
- Sales invoices, quotations, and related documents
- GST, e-invoice, and e-way bill data
- Reports and exports
- Notifications and dashboard information
This data belongs to your organization and is processed on its behalf through the connected workspace.
2.3 Information stored on your device
To keep you signed in and improve your experience, the App may store locally on your device:
- Session and authentication details
- Cached menu and app settings
- Shortcut preferences
- App version check date
- Temporary files created when generating or sharing PDFs, reports, or exports
2.4 Photos and media
If you upload or attach item images, the App may access your device camera or photo gallery only when you choose that action. Images are sent to your organization’s server for business use.
2.5 Information we do not collect
Bizsency does not:
- Sell your personal data
- Use third-party advertising networks
- Collect data for unrelated marketing purposes
- Track your precise location
- Access your contacts, SMS, or call logs
3. How We Use Information
We use collected information to:
- Authenticate users and maintain secure sessions
- Provide app features such as billing, inventory, reports, and notifications
- Sync business data with your organization’s workspace
- Generate and share invoices, quotations, and report exports
- Check for app updates and improve stability
- Respond to support requests
4. How Data Is Shared
We may share information only in these cases:
- With your organization’s server — to operate Bizsency features you use
- With your chosen apps — when you share PDFs, reports, or files using Android’s share feature
- When required by law — if legally obligated to comply with valid requests from authorities
- To protect rights and security — to prevent fraud, abuse, or security issues
We do not sell or rent your personal information to third parties.
5. Data Storage and Security
- Login and business data are transmitted over encrypted HTTPS connections.
- Some session data is stored locally on your device to keep you signed in.
- You can remove local app data by logging out or uninstalling the App.
- Your organization controls business data stored on its server.
While we use reasonable safeguards, no method of transmission or storage is 100% secure.
6. App Permissions
Bizsency may request the following permissions when needed:
| Permission | Purpose |
|---|---|
| Internet | Connect to your workspace and sync business data |
| Camera / Photos | Capture or select item images (only when you choose) |
| Storage / Files | Save and share PDFs, reports, and exports |
Permissions are used only for the features described above.
7. Data Retention
- On your device: Session and preference data remain until you log out or uninstall the App.
- On servers: Business data is retained according to your organization’s policies and applicable law.
Contact your organization’s administrator for questions about business data retention.
8. Your Rights and Choices
Depending on your location and your organization’s policies, you may have the right to:
- Access or correct your account information
- Request deletion of personal data held by your organization
- Withdraw consent where applicable
- Log out or uninstall the App at any time
For account and business data requests, contact your organization administrator first. You may also contact us using the details below.
9. Disclaimer and Limitation of Liability
Bizsency is provided as a business tool to help you manage operations. You use the App at your own risk. You are solely responsible for reviewing, verifying, and approving all business, billing, tax, inventory, and financial information before relying on it or acting upon it.
To the fullest extent permitted by applicable law, C9InfoTech and your organization shall not be responsible or liable for any direct or indirect loss, damage, penalty, or financial harm arising from or related to your use of the App, including but not limited to:
- Errors, delays, or interruptions in data sync, connectivity, or app availability
- Incorrect, incomplete, or outdated invoices, reports, GST, e-invoice, or e-way bill information
- Business decisions, transactions, or actions taken based on information shown in the App
- Loss of revenue, profit, data, or goodwill connected with App usage
Nothing in this policy limits liability where such limitation is not allowed by law. For critical financial or compliance matters, always confirm details through your organization’s official records and authorized administrators.
10. Children’s Privacy
Bizsency is a business application and is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.
11. International Users
Your data may be processed on servers operated by C9InfoTech or your organization. By using the App, you consent to such processing in accordance with this policy and applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the App after changes means you accept the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or Bizsency, contact:
C9InfoTech
Email: info@c9infotech.com
Website: https://c9infotech.com
App page: https://c9infotech.com/bizsency/